Quickbooks Error H505 — Easy Steps to Resolve

daniel
3 min readAug 7, 2021

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The QuickBooks Error H505 usually occurs when a user tries to open a company file that is not on the computer. The Quickbooks error is part of a series of errors, including H101, H202, H303, and 6000 that are related to hosting settings. If you are facing network and connectivity errors easy way to resolve them will be to run Quickbooks connection diagnostic tool, if your error still persists, check for the other solutions mentioned below.

Quickbooks Error H505 Causes
Possible causes of Quickbooks error H505:

There is a problem with the hosting configuration.

If a system’s Firewall prevents access to company files or blocks communication.

The .ND file configuration that enables QB to access company files in a community is damaged or incorrect.

The QuickBooks database server manager was unable to locate the IP address of the host computer

When the DNS settings are incorrect.

QuickBooksDBXX/QBCF has not yet been launched.

Quickbooks Error H505 Symptoms
You can identify your Quickbooks error H505 by identifying the following symptoms:
A QuickBooks error H505 caused the active program window to crash
If the laptop crashes while using the same program
Quickbooks error H505 appears
Windows behave slowly and respond slowly to mouse inputs.
Occasionally, the system freezes.

Quickbooks Error H505 Solutions:
You can fix Quickbooks error H505 by following these steps:
Install the Quickbooks file doctor
QuickBooks file doctor tool can be used to fix multiple errors in a company file.
First, make sure QuickBooks is installed on your server computer.
Install and run the QuickBooks file doctor on the server. The H-series and multi-user errors are also fixed, as well as the QuickBooks has stopped working error.
Integrating the Windows server file with the server
You can resolve the issue up to a certain extent by integrating the server into the Windows server file by editing the Windows hosts file.
You can access your company file by creating a new folder and enabling access to it
The steps involved in this process are as follows:
Create a new folder on the hosting computer.
Obtain entry permissions to share company files by sharing your New folder and setting Windows to get access to it.
The .qbw file should be copied into the new folder.
Finally, open your company files in multi-user mode.

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Edit your Host file
Hold down the Windows + R keys together to open the Run dialog box.
By typing cmd and pressing Enter, you will open Command Prompt.
To run the following command, type “ipconfig /all” and hit Enter.
Note the Host Name and IP Address somewhere. You must repeat the procedure on all computers with a multi-user setup.

Edit the windows host file
Shut down QuickBooks from the Start menu.
Go to the following address on this PC:
Windows/System32/Drivers/Etc or Windows/Syswow64/Drivers/Etc.
If you can’t find the Windows folder on This PC, follow these steps to find hidden files and folders on your PC
Click on the View tab, then on Hidden items to view hidden files.
Right-click the Hosts file and choose Open With Notepad.
In the appropriate fields, enter the IP address and computer name. Do not separate the IP address from the computer name with the space bar.
Re-open QuickBooks in multi-user mode after these changes have been saved.

Also, Check Out | Quickbooks error 6130

Conclusion
If your Quickbooks error H505 does not resolve, then contact Quickbooks error support.

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daniel
daniel

Written by daniel

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Daniel here, an intuit professional. Check out my article posts that is directed to resolve common quickbooks errors.

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